Zipy Ride (“Zipy Ride,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information
when you use the Zipy Ride Rider App, Zipy Driver App, website, and related services.

By using Zipy Ride, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we may collect:

• Name
• Email address
• Phone number
• Profile photo
• Payment information
• Driver license information for drivers only
• Vehicle information for drivers only

Location Information

To provide transportation services, Zipy Ride collects location data:

• While using the app
• During active trips
• Background location data when required for trip tracking

Device Information

We may collect:

• Device type
• Operating system
• App version
• IP address
• Mobile network information
• Device identifiers

Usage Information

We may collect:

• Trip history
• Ride requests
• Destinations
• Payment activity
• App interactions

2. How We Use Your Information

We use information to:

• Provide transportation services
• Match riders with drivers
• Process payments
• Improve app performance
• Verify identities
• Provide customer support
• Prevent fraud and abuse
• Comply with legal obligations
• Send important service notifications

3. Location Data

Location information is required to:

• Connect riders and drivers
• Calculate fares
• Provide navigation
• Improve safety
• Share trip status with trusted contacts

Users may disable location services; however, some app features may not function properly.

4. Information Sharing

Drivers and Riders

Necessary trip information may be shared between drivers and riders to facilitate transportation services.

Service Providers

We may share information with trusted third-party providers that assist with:

• Payment processing
• Cloud hosting
• Customer support
• Analytics
• Security services

Legal Requirements

We may disclose information if required by law, court order, or governmental request.

5. Data Security

We use industry-standard security measures, including encryption and secure communication protocols,
to protect your personal information.

While we strive to protect your data, no internet-based system can guarantee absolute security.

6. Data Retention

We retain information as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Request a copy of your data

Requests may be submitted to:
admin@zipyride.com

8. Children’s Privacy

Zipy Ride is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

9. Third-Party Services

The app may contain links to third-party services and websites.
Zipy Ride is not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.